Frequently Asked Questions
Everything you need to know about our iconic timepieces and clocks.
What is the warranty period for Braun watches and clocks?
All Braun timepieces come with a 2-year international manufacturer's warranty covering defects in materials and workmanship.
How long does shipping take for my order?
Standard shipping typically takes 3-5 business days within the domestic region, while international shipping can take 7-14 business days depending on the destination.
Are Braun watches water-resistant?
Yes, most Braun watches are water-resistant to 3ATM or 5ATM. Please check the specific product specifications for the exact rating before exposure to water.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Please ensure the protective film on the watch face remains intact for a full refund.
Do you provide replacement straps or batteries?
We offer a selection of official replacement leather and rubber straps. For battery replacements, we recommend visiting an authorized service center to maintain water resistance.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital payment options like PayPal, Apple Pay, and Google Pay.